Training continues to be a vital part of our improvement plan and as such, we have shared your feedback with our Training and Development Manager for action as required, in order to prevent any recurrences of this nature. We have also always sought to recruit socially engaging employees with pleasant personalities, as we are fully aware our team members are our greatest assets, so it is disheartening if you felt like your experience did not reflect this. We encourage you to visit us again in the future and experience the improvements currently being planned. To avoid a complete shutdown of service, we work in sections until each area is updated. While we always perform renovations and redesigns to ensure that we provide the highest standard of luxury and comfort, our process is an on-going one. It is always our goal to provide an exceptional product and high level of service, and we take very seriously any comments that indicate that we were not successful in that endeavor. ![]() Hello and thank you for taking the time to share your review of Sandals Royal Barbados.
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